Dial for Help customer app

From installing the app to a placed booking, step by step.

  1. Step 1

    Download the app

    Open the download page on an Android phone, tap Download customer app, then install it.

    Download page with the Download customer app button

  2. Step 2

    Open the app

    Go through the welcome screens, tap Get Started and allow location.

    Welcome screen with the Get Started button

  3. Step 3

    See the services

    Home shows the services available in the customer's area.

    Home screen with a banner and service categories

  4. Step 4

    Tap Book Now

    Every service card has a Book Now button.

    Service card with View Details and Book Now buttons

  5. Step 5

    Sign in once

    Only an email and a password. A new customer's account opens from this same form.

    Sign in or create your account form

  6. Step 6

    Mobile number and address

    Checkout opens next. Enter a mobile number and the service address.

    Checkout with mobile number and service address filled in

  7. Step 7

    Set the location

    Move the map to the customer's place and tap Pick Address.

    Map with a pin and the Pick Address button

  8. Step 8

    Choose a time

    Keep As soon as possible, or pick a day and a time.

    Select a schedule sheet with a day and a time chosen

  9. Step 9

    Confirm the booking

    Check the details and tap Confirm Booking.

    Completed checkout with the Confirm Booking button

  10. Step 10

    Booking placed

    The customer gets a booking ID right away.

    Booking placed successfully, with booking ID, schedule and amount

Screens are from the app's web version at phone size, built from the same code as the Android app (version 1.0.5). Steps 1 to 5 are from the live system. Steps 6 to 10 use sample data on the test server.